Contact Bwgamehub
Different enquiries go to different inboxes. Use the right one and you’ll get a faster, more useful reply.
Editorial enquiries, feedback, tip-offs
For questions about content, editorial feedback, or story tips (regulatory changes, operator news, market-specific insight):
- Email: [email protected]
- Response time: within 72 hours on business days
Corrections
If you’ve spotted a factual error — operator details, licence numbers, statistics, regulatory claims — please let us know:
- Email: [email protected]
- Response time: acknowledgement within 48 hours
- Our process: see our correction policy for how we verify, fix, log, and publicly note corrections
Commercial and affiliate enquiries
For affiliate partnership enquiries, commercial terms, and related commercial matters. Kept strictly separate from editorial; see our affiliate disclosure and conflict-of-interest policy for how we maintain that separation.
- Email: [email protected]
- Response time: within five business days
Press enquiries
For comment requests, interviews, or data from any of our published research:
- Email: [email protected]
- Response time: within 48 hours on business days
Responsible-gambling support
We are a comparison service, not a treatment service. If you are struggling with gambling, please use the professional services below — they are free, confidential, and available 24/7.
- BeGambleAware (international): begambleaware.org
- Gambling Therapy (international): gamblingtherapy.org
- GamCare (UK + international chat): gamcare.org.uk — National Gambling Helpline 0808 8020 133
Full international and per-market helpline directory: /responsible-gambling/.
What we cannot help with
- Account-specific issues at operators (deposits, withdrawals, KYC, closed accounts) — contact the operator directly, then their regulator if unresolved
- Specific betting advice, tips, or “guaranteed winners”
- Bonus claims, promotional eligibility, wagering disputes — contact the operator
- Legal advice on gambling in your jurisdiction — consult a qualified professional